How much gel should I use?

We recommend using 1mL of the syringe on the top and 1mL on the bottom of the mouth tray per day, each day of treatment.

How often do I need my Gel Refills?

Our Gel refills are used for when you have completed the initial 10-14 treatment. At this point all you have to do is maintain your Smile Worth A Fortune!! The refills will come with 1 whitening gel, 1 remineralizing gel, and a whitening pen; no LED light or mouth trays will be included. If you wish to keep your Fortune Smile, we recommend using your refills once a week.

How many applications do I get out of each pack?

10-14 uses out of each gel.

When will my gels expire?

We recommend for you to use your gels within 24 months after opening.

Where is the best place to store my gels?

In order for your gels to not become liquid, you should leave them in room temperature.

What comes in the Whitening Kit?

1 x LED Light & Mouth Tray

1x Set of Whitening Gel

1x Set of Remineralizing Gel

1 x Set of instructions and a shade guide to monitor your amazing progress

What are the benefits of the LED Light?

The LED light is used to break down the gel formula and will help you get results in just 8-10 minutes!!

What age do I need to be to use the whitening Kit?

Our kit is recommended for ages 14 and up. We also recommend for those who have oral hygiene/health related issues to consult with a dentist before using any of our whitening products.

How do I contact Fortune X?

You can contact us by email at info@fortunexbox.com. Give us 24-48 hours to respond to your request. Thank you!

How long does Fortune X Electrowave battery last?

Our electric toothbrush does not work with regular batteries, therefore you are getting your money's worth with a magnetic base charger. Fortune X wants to provide you convenience. Having a battery powered toothbrush will make you waste time and money. Fortune X electric toothbrush allows you to charge the battery that will last you 72 days. This is to help ensure your brush has a longer life. No BS, we want to save you time and money.

How do I cancel my order?

If you need to cancel your order please click “contact us” (or email info@fortunexbox.com). Include your name and order number. We process your cancellation as long as the order has not been shipped.

How do I cancel my subscription?

You can cancel your membership anytime with no charge(as long as it is cancelled before your next refill). To cancel membership, please visit fortunexbox.com/subscription, log in using your username and password and press the “cancel membership” button next to the plan you will want to cancel. Before canceling your membership you will be asked why do you want to leave us, and once you have answered this question you will be able to fully proceed with your cancellation, followed by the “accept” in the pop up.

How do I change my shipping or billing address?

No big deal! Just log into your membership account and click “edit” under the shipping address section. From there, click “Edit” under your current address and save your new information on the following page.

How do I return my Fortune X Box?

We believe those who are not happy with our products, should be given back their money!! That is why we offer 100% Money Back Guarantee. You have 14 days from the date received, to qualify for the Money Back guarantee. Those who do not meet the requirements will not be approved for refund.

Where do you ship to?

                                                  We Ship worldwide

How can I track my package?

Your shipping confirmation email will include your tracking number which you can write on www.usps.com to track your package in full detail. 

How do I brush my teeth properly?

STEP 1

Take your toothbrush, wet the bristles and add your toothpaste. Then, position the bristles along the gum line at a 45° angle. 

(Make sure the bristles are touching both teeth and gums)

STEP 2

Gently move back and forth, in short strokes along your teeth and gums.

(Don't brush too hard because it can lead to bleeding gums)

STEP 3

This is the most important part...BRUSH THAT FILTHY TONGUE!!!! We don't know what your mouth has been going through and we want to prevent that dragon breath.

How do I know which Silent Killer mode I should use?

Each of the Silent Killer modes can be used for may different types of results. Depending on the speed and cleanliness customers are looking for a traditional cleaning use the clean mode. For more sensitive and a lower speed please use the message and the sensitive settings. To enhance the shine of your teeth the preferred mode is the white and polish. We suggest all customers to interact with each mode and discover which mode is perfect for their personal preferences.

How long will my toothpaste last?

Our toothpaste is designed to last 3 months if used as directed. Dentist recommend to use a pea sized amount of paste while brushing.